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FAQs

When Will My Order Ship?

Orders are typically processed and dispatched within 3 business days from the date of purchase.

How Can I Track My Package?

Once your order ships, we will provide you with a tracking number. You can use this number to monitor the shipping status of your package by visiting the carrier's website and entering the tracking information.

Why Am I Unable to Track My Order on the Website?

Please be aware that tracking information might take 2-3 days to be updated and displayed. If you can't locate tracking details for your package, we recommend checking again 1-2 days later.

What Is Your Return Policy?

Should you encounter any issues with your order (e.g., defective product, incorrect order, damaged package), kindly reach out to us within 30 days of receiving your order. Our team will assist you in reviewing the case, and if approved, we will arrange for a replacement.